SoleHeeled replaced the zipper of my Balenciaga and restored to its original look as a whole. This is the result of nearly 3 month online/offline research. Finally the effort paid off. One piece of art really should last forever.
Easy, Reliable Balenciaga Bag Repairs
Our expert craftsmen are specialists in Balenciaga repairs, having worked on the Balenciaga bags for decades. We are trusted by thousands of Australians each year with the repair, restoration and cleaning of their treasured bags. If you are looking for a convenient, first-class Balenciaga bag repair, then look no further because our free, Australia-wide shipping service has you covered.
Free Shipping
Order online with free packaging and shipping to and from our workshop
Quality
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
Service
We care about you and your bags; your satisfaction is our highest priority
How it Works
1. Order Online
Answer a few questions to get an instant quote and complete your order.
2. Drop Off
Drop your bag off at a local post office for free packaging and shipping to us.
2. We Repair
A team of experienced craftsmen will carefully repair your bag.
2. We Return
We'll deliver your repaired bag to you, wherever you are in Australia.
Popular Balenciaga Bag Repair Services
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Balenciaga bags.
Straps / handles
If the straps or handles on your Balenciaga bag are torn or otherwise worn, we can repair or else replace them. This includes Balenciaga's shoulder / crossbody straps and cases where the woven lace on City bags' handles are worn.
Zipper
We re-stitch zippers and replace zipper runners, pulls or tracks where possible, and can replace zippers with entirely new ones where necessary. Learn more about our bag zipper repair services.
Piping
We can repair worn piping around the corners of your Balenciaga bag to help maintain its shape and protect the bag.
Clean / restore
If your Balenciaga bag is a little dirty or worn, particularly around the corners or with the loss of colour on the leather, then our bag restoration and cleaning services can help give the bag back its original lustre.
Colour change
If your Balenciaga bag is looking a little tired, changing its colour to another of your choice is a good way to end up with what feels like an entirely different, new bag.
Inner lining
If the lining on the inside of your Balenciaga bag is torn, then we can patch and/or stitch it up to repair to repair the lining or else replace the lining with a new, custom-made one.
Other services
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Quality Balenciaga Bag Repairers Since 1955
What our Customers Think
Here is some of the feedback we have received from customers.
Trusted by Luxury Brands
We are official repairers for some of the world’s premier fashion brands.
Balenciaga Bag Repair Examples
Repair Case Studies
Here are examples of bag repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.
Recent Orders
Here is a list of recent Balenciaga bag repair orders we have received from customers across Australia.
Frequently Asked Questions
It's all very quick and easy — promise!
- Complete our online order form, where you'll be able to upload photos and describe the work you'd like done to the bag. You'll get an instant quote based on your selection and then choose to either proceed with an order or request a custom quote.
- Once we've reviewed your order, we'll email you instructions for getting your Balenciaga bag to us. If you live in Sydney, you'll have the option to drop the bag off at our workshop. Otherwise, you'll be able to drop it off at a local Australia Post office, where it will be packaged and shipped over to us for free.
- Once we receive your bag, we'll repair and return it to you by courier.
The time it takes to complete a Balenciaga bag repair depends on the work required and the workload in the workshop when the bag is received.
We are generally able to complete basic repairs on Balenciaga bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Balenciaga bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Balenciaga bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
- You first complete your order online;
- You let us know (in the order form or by follow up email) that you'd like to drop off and/or pick up at the workshop; and
- We have emailed you a ticket that you'll need to print out and hand over at the workshop for ID and proof of payment.
About Balenciaga
Balenciaga is a world-renowned fashion brand based in Paris. The brand’s trademarks include feminine yet modernistic silhouettes, drawing on luxurious fabrics and colour combinations. Balenciaga’s Spanish founder, Cristobal Balenciaga, was known as an innovator in women’s fashion. Along with its other creations, Balenciaga’s bags — and especially the popular City bag — spell luxury from all angles with the uncompromising standards they set and consistently uphold.
The zipper on this MCM All-Over backpack was broken and needed replacement. We replaced the damaged zipper with a brand new one to which we attached the original pulls.