Our craftsmen have been repairing Chanel bags for decades. We take care of thousands of these bags each year and are known by generations of Australians for the quality of our workmanship and service.
Order online with free packaging and shipping to and from our workshop
Have your bags repaired by Australia’s best craftsmen, trusted since 1955
We care about you and your bags; your satisfaction is our highest priority
Answer a few questions to get an instant quote and complete your order.
Drop your bag off at a local post office for free packaging and shipping to us.
A team of experienced craftsmen will carefully repair your bag.
We'll deliver your repaired bag to you, wherever you are in Australia.
We perform all sorts of bag repair and restoration services, but here are a few of the most popular services we offer for Chanel bags.
We repair damaged straps / handles or else replace them where they are beyond repair. Our repair work includes taking care of worn stitching lines as well as torn, scratched and discoloured leather and wax edging. Our modification work includes shortening and lengthening straps as needed.
We repair zippers or else replace them with premium, high-quality zippers where necessary. Learn more about our bag zipper repair services.
We repair worn piping around the corners of bag to help reinforce these weak points and prevent further damage to the bag's structural integrity.
We clean and condition bags to clean away any impurities and treat leathers and fabrics to remove stains, odours and mould growth and to protect against stains / water damage. Learn more about our bag cleaning and restoration services.
We custom-mix colours to change the colours of bags or else address any discolouration in the leather.
We repair inner linings through a combination of stitching and patching or else fall back to replacing linings with new leather linings that we craft from scratch.
Don’t see the service you’re looking for? Learn more about our bag repair services or simply select the ‘custom quote’ option during the online order process to have a member of the SoleHeeled team review your requirements and confirm what we can do for you.
Here is some of the feedback we have received from customers.
What a great experience. The handbag I sent SoleHeeled was returned to me a couple of weeks later brand new. The workmanship is amazing. The team is very efficient in answering all emails, and always kept me up to date. Highly recommend.
I nearly wanted to throw my Chanel bag away as it was a bit ruined and Chanel won’t fix anything stained so I am very glad that SoleHeeled could make it as new again. Feels like I won a Jackpot!
I've sent two Chanel items to SoleHeeled so far. I've been very impressed with how they handled the leather. And it was soooo easy to send the bags as everything was organised impeccably. The team is friendly and the communication is flawless.
Quick, quality handbag repair.
I was devastated when the clasp on my Chanel handbag had broken. SoleHeeled's online process was so easy from start to finish. The bag was back with me in no time, with quality workmanship. Highly recommend and will definitely use again.
We are official repairers for some of the world’s premier fashion brands.
Here are a few examples of recent Chanel bag repairs and restorations performed by our team of experienced craftsmen, along with before and after photos.
This Chanel denim quilted bag was structurally holding up well, but nevertheless looking old and worn due to extensive dye transfer stains from blue jeans. We cleaned throughout the bag and specially treated the stains.
This otherwise immaculate Chanel bag had been chewed into around the bottom corner and underneath the front flap. We repaired the damage, patching the larger tear, filling the smaller gouges before custom recolouring and refinishing the leather.
The leather around the outside of this Chanel Quilted Leather Jumbo Classic bag was looking tired, with discolouration and wear around the corners and bottom of the bag due to abrasion. We cleaned and conditioned the leather throughout the exterior of the bag before recolouring / refinishing the leather.
This Chanel messenger bag was in need of a refresh, with the gold hardware looking discoloured, the piping and chain strap worn and the inner lining stained. We replaced the piping and leather chain strap, performed some leather restoration work and re-plated the hardware.
This Chanel Wild Stitch Flap bag was looking a little tired after years of continuous wear, leaving an otherwise exquisite bag looking like a mere shadow of its former self. We cleaned and conditioned the leather throughout the bag before recolouring / refinishing the leather to an entirely new colour of the customer’s choosing.
This Chanel bag was in good condition, but the sides had lost their shape and become distorted. We firmed up the inner lining to restore the bag's original form and structure.
The denim exterior of this backpack was faded, with considerable discolouration due to continued wear especially around the straps and back. We cleaned and conditioned throughout the bag before re-dyeing the denim to get the backpack looking new again.
While Chanel shoulder bags typically come with a signature chain strap with leather woven through its links, this one was made with a quilted leather strap — which the customer was not particularly fond of. We replaced the leather strap with a Chanel-style chain strap.
This vintage Chanel bag had no lining, with the bag’s original lining having been removed for an unknown reason. We re-created the missing lining, crafting it from scratch with fresh leather based on the original Chanel design.
The leather woven through the chain strap on this Chanel bag was heavily worn, with discolouration and tears in several areas. We replaced the woven leather with an entirely fresh, stronger Kangaroo leather in a matching colour.
This Chanel Jumbo Classic White Caviar leather handbag heavily discoloured, with a shade of yellow throughout. We cleaned and conditioned the leather throughout the exterior of the bag before recolouring / refinishing it.
The straps on this Chanel Classic Quilted Jumbo Backpack were no longer sitting correctly, due to the leather loop to which they were attached having become worn and soft. We replaced the leather loop with a new, stronger one.
The closure on this Chanel handbag had broken, with one of the pieces that locks into the other having snapped off. We replaced the broken hardware with a magnetic press stud.
This Chanel Classic handbag had become scuffed and discoloured over time. We performed a full restoration, cleaning and conditioning the leather throughout the bag before recolouring and refinishing the leather.
This leather on this Chanel handbag was heavily stained and discoloured, to the point where the bag would need to be recoloured. We performed a full colour change, to a dark grey that concealed the stains and got the bag looking effectively new.
Here is a list of recent Chanel bag repair orders we have received from customers across Australia.
September 2024
Brisbane
Chanel
Handbag
Clean / restore
Nail polish stains on flap.
September 2024
Sydney
Chanel
Backpack
Straps / handles
Is it possible to make the metal strap loop stay still? Whenever I put on the bag, the metal loop spins around and makes the bag unbalanced when I put the backpack on.
September 2024
Melbourne
Chanel
Handbag
Straps / handles, Clean / restore, Hardware
Repair chain strap which has broken off. Leather clean and renew (inside and out). Repair clasp.
September 2024
Sydney
Chanel
Handbag
Clean / restore, Inner lining
Repair the inside lining plus a polish.
September 2024
Melbourne
Chanel
Handbag
Hardware
This Chanel bag is from the 1980s. The clasp does not stay shut. That is the main issue. I'd like to also have the bag cleaned and conditioned as the leather is feeling a bit dry.
September 2024
Sydney
Chanel
Handbag
Clean / restore
Discolouration and scratches.
September 2024
Canberra
Chanel
Handbag
Clean / restore, Colour change
Clean the leather and do something about the leather cracking around the corners. It's an old bag but it's my favourite. Happy to consider changing the colour if needed.
Coco Chanel was inspired by the practical functionality of military bags when she released her first handbag in 1929, featuring a novel chain strap worn on the shoulder. Women no longer found themselves clutching at their purses, with their hands liberated to do other useful things or even stylishly kept by the wearer's sides or in their pockets.
But more than just an advocate for practicality and style, Chanel wanted her bags to last decades. Through a combination of meticulous handcrafting and machine work on the finest materials, Chanel bags are known for their durability. However, no matter how fine the lambskin or caviar leather, Chanel bags are susceptible to damage and wear.
UV damage tends to cause the leather to dry and crack, especially around the corners; damp causes mould growth and bad odours; everyday use causes scuffing and stains; the chain straps start to lose their colour and the leather woven through the chain starts to tear; the twist locks break and the gold-plating fades away. All of this can leave our once stunning Chanel bags looking like mere shadows of their former selves, and leave us less than confident in continuing to wear them.
The only thing better than a new Chanel bag is a newly restored one, so the option of simply discarding a worn Chanel bag, sending it to landfill in favour of a new one, is an unfortunate waste of an item whose economic and sentimental value often increases with age.
Not all repair shops and bag spas are capable of performing a quality Chanel handbag repair, so SoleHeeled is eliminating the hassle of finding one that is. Our Chanel bag repair service makes it easier than ever to get Chanel bags the expert care and attention they deserve, from Australia's best craftsmen.
We have been repairing and restoring Chanel bags since 1955. Over the course of decades, we have gathered experience and know-how available to few others in the industry. Whether you are looking for something specific, like a Chanel bag strap replacement or clasp replacement, or a more comprehensive Chanel bag restoration, then you can rest assured we can help.
You might be thinking "there's no one I can trust for a Chanel bag repair near me". We understand — the skills needed to do this sort of work are rare and most people lack the time to search for a business they feel comfortable leaving their treasured bags with. With Chanel bags in particular, it is not worth taking the risk with any repairer.
SoleHeeled's fully online service offers access to Chanel handbag restoration services performed by the best craftsmen, no matter where you are in Australia. Simply order online and head to your nearest Australia Post office, where your bag will be packaged up and shipped over to us. Once we taken care of our work on your bag, we will ship it straight back to your door. We also cover the cost of shipping, with tracking and insurance, in both directions.
Our family business has been built on the trust that customers have consistently shown us over 60 years. Our reputation as a premier Chanel repair service is something we take great pride in and care to live up to through every order and customer interaction. Your satisfaction will always be our highest priority.
It's all very quick and easy — promise!
The time it takes to complete a Chanel bag repair depends on the work required and the workload in the workshop when the bag is received.
We are generally able to complete basic repairs on Chanel bags within 2-5 business days of receiving them at the workshop. This extends to 1-2 weeks for most specialist repairs and longer for more complex repairs and restorations.
If you will be using our free shipping service (rather than dropping off and picking up your bag at the workshop), then you should also factor in shipping time via Australia Post. This varies depending on your location, but generally takes no more than a few business days if you're in a metropolitan area and otherwise up to 5 business days (if you're in a regional or remote area).
We use only the highest quality materials, including premium leathers and hardware.
Yes, we stock a wide range of premium leather care products you can use to extend the life of your Chanel bags. We'd be happy to ship these to you. Simply mention what you're looking for while completing our online order form (if you're also planning to get your bag repaired), or reach out (if you're not planning to get your bag repaired).
Once you submit your online order form, you'll be given a token that allows you to track everything online, throughout the process of getting your Chanel bag repaired.
And whenever your bag is in transit (whether on its way to our workshop via Australia Post or on the way back to you via courier), you'll have a parcel tracking number and receive real-time shipping notifications by email.
Yes, you can drop off and pick up your bag at our workshop in Martin Place, Sydney provided that:
Founded in 1910 in Paris, France, few brands today rival the Chanel’s popularity among premier luxury brands. Numerous and various signature motifs, such as the double-C locks and caviar-quilted designs, along with the subtle distinctiveness of its plumed hats and light fragrances, make Chanel products instantly recognisable to those in the know.
The twist lock on this Chanel bag was broken, leaving the bag unable to be closed and at risk of opening up during wear. We repaired the twist lock by re-attaching the loose part.