SoleHeeled offers convenient and affordable Hermes shoe repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Hermes shoes.
The shoes
These Hermes Oran sandals were brand new, though the soles and heels were unprotected, leaving them prone to accelerated wear. When the customer reached out to us for a free diagnosis/quote, we installed new pairs of premium rubber sole protectors and custom-made, protective heel caps.
Sole protector installation
We started by selecting a pair of premium rubber sole protectors made by Casali in Italy. These are available in a range of colours and finishes, though in case, we selected black protectors with a satin (or matte) finish. We then lightly sanded the original soles, to create space for the rubber to sit flush with the rest of the soles (rather than on top), and adhered the sole protectors into place. We finished this work by sanding down and polishing the edges.
Protective heel cap installation
The original heel caps on these shoes are made with a ‘quarter-rubber’ design, with rubber at the back, and leather around the front. While the placement of the rubber is such that this absorbs much of the impact on the heel caps where they tend to wear down the fastest, the leather parts remain prone to accelerated wear and tear.
We installed a new pair of heel caps that we custom made based on the design of the original caps, except we made them significantly more durable by substituting the leather with the same sort of protective rubber we installed on the soles.
Have a pair of Hermes shoes needing repair or restoration?
Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including NET-A-PORTER and Gucci) with the repair and restoration of luxury shoes since 1955. If you have a beloved pair of Hermes shoes in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the shoes and let us know exactly what you would like done to it, or let us advise you on what the shoes need based on the photos.
SoleHeeled serves all of Australia through its free 2-way shipping service:
Order online: Answer a few questions to get an instant quote and complete your order.
Send your shoes: Drop your shoes off at a local post office for free packaging and shipping to us.
We repair: A team of experienced craftsmen will carefully repair your shoes.
We return: We'll deliver your repaired shoes to you, wherever you are in Australia.
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