SoleHeeled offers convenient and affordable Marc Jacobs bag repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Marc Jacobs bag.

Marc Jacobs Bag Hardware Repair

Brand

Marc Jacobs logo

Service

Bag hardware repair

Customer Location

Queens Park in Sydney, New South Wales

The bag

The branding plate on this Marc Jacobs shoulder bag had most of the screws holding it in place missing, leaving it precariously hanging on to the bag and at risk of falling right off. When the customer reached out to us for a free diagnosis/quote, we offered to repair the plate by replacing the screws holding it in place.

Hardware repair

We started off by carefully removing the one remaining screw and then, having found in stock at our workshop a set of 4 replacement screws that fit and worked with the bag, proceeded to install those screws.


Have a Marc Jacobs bag needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including Gucci, Versace and Canali) with the repair and restoration of designer bags since 1955. If you have a beloved Marc Jacobs bag in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the bag and let us know exactly what you would like done to it, or let us advise you on what the bag needs based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your bag: Drop your bag off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your bag.

  4. We return: We'll deliver your repaired bag to you, wherever you are in Australia.


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