SoleHeeled offers convenient and affordable Hermès boot repairs by Australia’s best craftsmen, with free shipping to your door. This case study outlines how we recently repaired a customer’s Hermès boots.

Hèrmes Boot Heel and Sole Protection

Brand

Hermes logo

Service

Boot heel and sole protector installation

Customer location

Brighton in Melbourne, Victoria

The boots

These Hermès Neo ankle boots were almost brand new, but the leather soles and heels were unprotected and immediately began to show signs of wear / discolouration after only a few wears. When the customer reached out to us for a free diagnosis/quote, we offered to re-contour the leather soles and heels and install a pair of premium sole and heel protectors.

Sole and heel protector installation

We began by smoothing out the existing leather soles and quarter-rubber heels to create a ‘bed’ for the protectors. This helps to smooth the leather and ensure that the protectors are flush with the existing soles and heels (rather than raised and likely detract from the original, seamless profile of the boots).

We then selected a pair of premium sole protectors that are available in a nude colour and a premium, silk / satin finish. These Italian-made, Casali protectors are a popular choice for owners of premium footwear — in that they retain their colour while worn, significantly enhance both durability and traction, and tend to blend in more seamlessly with the original leather soles and heels

The heels on these boots are quarter rubber (meaning the back portion is rubber and the front portion leather). This is a premium design feature that help to increase the durability of the heels by placing rubber where they tend to wear down fastest. While this meant the back, rubber portion of the heels were protected, the leather portion was exposed to wear. We ended up reheeling these boots, custom creating a new pair of heel caps — made from a black rubber similar to the original and the same, premium Casali protective rubber used for the sole protectors.

Have a pair of Hermès boots needing repair or restoration?

Our experienced craftsmen have been trusted by not only generations of Australians but also local and international brands (including NET-A-PORTER, Gucci and Givenchy) with the repair and restoration of luxury designer boots since 1955. If you have a beloved pair of Hermès boots in need of repair or restoration, ask us for a free diagnosis/quote by completing our online order form — where you can upload photos of the boots and let us know exactly what you would like done to them, or let us advise you on what the boots need based on the photos.

SoleHeeled serves all of Australia through its free 2-way shipping service:

  1. Order online: Answer a few questions to get an instant quote and complete your order.

  2. Send your boots: Drop your boots off at a local post office for free packaging and shipping to us.

  3. We repair: A team of experienced craftsmen will carefully repair your boots.

  4. We return: We'll deliver your repaired boots to you, wherever you are in Australia.

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